24 Hour Emergency Assistance

A person is eligible to receive 24-hour emergency assistance if he or she meets one of the following sets of criteria:

1. The person:

  • Lives in his/her own home

  • Does not receive 24-hour supervision

  • Would otherwise require extensive, routine supervision.

2. The person lives with a primary caregiver who would otherwise require extensive support in the absence of this service to secure help in the event of an emergency.

DEFINITIONS

24-hour emergency assistance: On-call counseling and problem solving and/or immediate response for assistance at a person's home due to a health/personal emergency.

Primary caregiver: Person principally responsible for the care and supervision of the person. He/she must maintain his/her primary residence at the same address as the person and be named as an owner or lessee of the primary residence.

COVERED SERVICES

Non-equipment

This service covers the following non-equipment services:

  • Immediate response for assistance at a person’s home

  • On-call counseling and problem solving.

Equipment